Frequently asked questions
To use the service, you need to register.
Click the “Login / Registration” button, then the “Sign up” link, enter your e-mail, tick the “I agree with the User Agreement and Privacy Policy” checkbox and click the “Sign up” button.
Open the email in your mailbox, copy or memorize the activation code and enter it on the registration confirmation page.
After that you will be in your account.
To upload a firmware file read from the vehicle's ECU, click the “Go to online editor” button on the main page.
Click inside the dashed frame to select a file, or simply drag it onto the page. Important! The file must be in its original form. The service does not recognize compressed files.
Then select from the drop-down lists the vehicle type (most often a car), the vehicle brand, the engine type (diesel or petrol) and the ECU model.
After that your task will be assigned a unique number, and below it you will see the parameters of the uploaded firmware.
Solution selection becomes available right after you upload the firmware and specify its parameters. The service automatically analyzes the firmware and returns a list of all solutions found for it.
Tick the solution you need, or several. Please note that in this case their prices are not added up, the highest price among the selected ones is charged. In other words, you pay for only one solution and get the rest for free.
To specify the error codes to remove, tick the checkbox or click the “Turn Off DTC” button in the first row of the list of solutions found.
In the new window you can enter the DTC codes to remove. Codes can be separated by commas or spaces, or entered one per line.
After entering, click the “Check” button to see which codes are active.
Then click “OK”.
To top up your balance, click the “Balance” link in the top menu. Select a payment method.
If you choose a transfer to an international card, make the transfer manually and follow the instructions.
When paying with a Russian card, enter the top-up amount and click the “Top up” button. Then select a payment method, for example, SBP (Faster Payments System). Scan the QR code with your bank's app on your phone.
Click the “Return to site” button. After that the top-up amount is credited to your balance, and the completed transaction appears in the “History” section.
To pay for a task, after selecting the solutions you need, make sure your balance has enough funds and click the “Apply” button. Confirm your choice. After that a button for downloading the modified firmware will appear under the list of solutions, and a record of your paid task will appear in the “History” section.
Here you can also download the modified firmware at any time if you did not do it right away. To do this, click the link in the corresponding row.
After payment you can remove errors for free within the same task.
Go to the “History” section. Find the row with the task you need and click the “Disable DTC” button in it. Enter no more than 10 error codes in the field. You can separate them with commas or spaces, or enter them one per line.
Click the “Check” button. If active errors are found, click the “Apply” button. After that a button for downloading the modified firmware with the disabled errors will appear.
A new record will also be added to the “History” section, from which you can always download the firmware with the newly applied changes.
If you have questions about your task or need help finding a solution for your firmware, contact our support team.
In the bottom menu go to the “Contacts” section. Click the e-mail address listed there to write a letter. In your message provide detailed information about your situation and do not forget to include the task number, if any. Attach screenshots if necessary.